Honest feedback from real players about their casino experiences
Help other players by sharing your honest review of UK online casinos
Spin Palace is okay but nothing special. The 150 free spins welcome offer sounds great, but they're spread over 3 days which is a bit annoying. The games are good quality and I like the tournament feature, but the withdrawal times are disappointing.
I requested a £200 withdrawal and it took 4 days to process, which is much slower than other casinos I've used. Customer support said this was normal, but it's frustrating when you want to access your winnings.
The loyalty program is decent and I've received some reload bonuses, but overall I think there are better options available.
Golden Crown really delivers on their VIP promise. From the moment I signed up, I was assigned a personal account manager who has been incredibly helpful. The £300 welcome bonus plus 100 spins on Gonzo's Quest was a great start.
What impressed me most is the personalized service. My account manager regularly checks in and has offered me exclusive bonuses that aren't advertised on the site. The withdrawal limits are higher than most casinos, which is perfect for someone like me who plays with larger amounts.
The only downside is that the minimum deposit is £25, which might be high for casual players. But if you're looking for a premium casino experience, this is definitely worth considering.
I had high hopes for Quick Casino based on other reviews, but my experience has been disappointing. While the welcome bonus was as advertised, I've had major issues with withdrawals.
My first withdrawal request was rejected twice due to "document verification issues" even though I provided all requested documents. It took 8 days and multiple live chat sessions to finally get my £100 withdrawal processed.
Customer support seems overwhelmed and often gives conflicting information. One agent told me my documents were fine, another said they needed additional verification. Very frustrating experience overall.