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GDPR (UK) - Your Data Protection Rights

Last updated: 1st January 2025

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have important rights regarding your personal data. This page explains these rights and how to exercise them with NoStopSpin.

1. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy.

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions such as when the data is no longer necessary for the original purpose.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you.

2. How to Exercise Your Rights

To exercise any of your data protection rights, please contact us using the details below:

Data Protection Requests

Email: privacy@nostopspin.co.uk

Subject Line: "Data Protection Request - [Type of Request]"

Phone: +44 123 456 7890

Post:
Data Protection Officer
NoStopSpin Limited
123 Casino Street
London, SW1A 1AA
United Kingdom

What to Include in Your Request

  • Your full name and contact details
  • Clear description of the request you are making
  • Proof of identity (copy of passport or driving license)
  • Any relevant account information or reference numbers

3. Response Times

We will respond to your data protection requests within the following timeframes:

  • Standard Requests: Within one month of receipt
  • Complex Requests: Up to three months (we will inform you if an extension is needed)
  • Urgent Requests: We will prioritize requests that involve potential harm or distress

4. Identity Verification

To protect your personal data, we may need to verify your identity before processing your request. We may ask for:

  • Photo identification (passport, driving license, or national ID card)
  • Proof of address (utility bill or bank statement)
  • Additional information to verify your connection to the data

5. Fees

Most data protection requests are free of charge. However, we may charge a reasonable fee if:

  • Your request is clearly unfounded or excessive
  • You request further copies of the same information
  • The request requires disproportionate effort to fulfill

If a fee applies, we will inform you before processing your request.

6. Refusing Requests

In some circumstances, we may refuse your request if:

  • The request is manifestly unfounded or excessive
  • We are legally required to retain the information
  • The request would adversely affect the rights of others
  • We cannot verify your identity

If we refuse your request, we will explain why and inform you of your right to complain to the ICO.

7. Data We Process

We may process the following types of personal data:

  • Contact Information: Name, email address, phone number
  • Account Information: Username, preferences, subscription status
  • Usage Data: Website interactions, pages visited, time spent
  • Technical Data: IP address, browser type, device information
  • Marketing Data: Communication preferences, newsletter subscriptions

8. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: For newsletter subscriptions and marketing communications
  • Legitimate Interests: For website analytics, security, and service improvement
  • Legal Obligation: For compliance with applicable laws and regulations
  • Contract: For providing services you have requested

9. Data Retention

We retain your personal data only for as long as necessary:

  • Newsletter Subscriptions: Until you unsubscribe
  • Contact Inquiries: Up to 2 years for customer service purposes
  • Website Analytics: Up to 26 months (Google Analytics default)
  • Legal Requirements: As required by applicable laws

10. International Transfers

Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place:

  • Adequacy decisions by the UK government
  • Standard contractual clauses
  • Certification schemes and codes of conduct
  • Binding corporate rules

11. Making a Complaint

If you are not satisfied with how we have handled your data protection request, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)

Website: ico.org.uk

Phone: 0303 123 1113

Post:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

12. Updates to This Information

We may update this information from time to time to reflect changes in the law or our practices. We will notify you of any significant changes and update the "last updated" date at the top of this page.

13. Contact Us

If you have any questions about your data protection rights or this information, please contact us:

Data Protection Officer

Email: privacy@nostopspin.co.uk

Phone: +44 123 456 7890

Address:
NoStopSpin Limited
123 Casino Street
London, SW1A 1AA
United Kingdom

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Contact Us

Email: info@nostopspin.co.uk

Phone: +44 123 456 7890

Address:
NoStopSpin Ltd
123 Casino Street
London, SW1A 1AA
United Kingdom

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