Responsible Gaming

Your safety and wellbeing are our priority. Learn about responsible gambling and get help when you need it.

Need Help Now?

If gambling is causing problems, help is available:

Call GamCare: 0808 8020 133

Responsible Gaming Guidelines

Gambling should always be fun, entertaining, and within your means. Here are essential guidelines for safe gambling:

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Set a Budget

Only gamble with money you can afford to lose. Never borrow money to gamble or chase losses with money meant for essential expenses.

Set Time Limits

Decide how long you want to spend gambling before you start. Set alarms and stick to your time limits regardless of whether you're winning or losing.

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Never Chase Losses

Accept losses as part of the cost of entertainment. Increasing bets to recover losses almost always leads to bigger losses.

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Stay in Control

Never gamble when you're upset, depressed, or under the influence of alcohol or drugs. These affect your judgment and decision-making.

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Balance with Other Activities

Gambling should be just one form of entertainment among many. Maintain your hobbies, social activities, and relationships.

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Understand the Games

Learn the odds and rules before playing. Remember that the house always has an advantage in the long run.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate gambling is becoming a problem:

Financial Signs

  • Borrowing money to gamble or pay gambling debts
  • Selling possessions to fund gambling
  • Hiding financial losses from family or friends
  • Using credit cards or loans for gambling
  • Struggling to pay bills due to gambling expenses

Emotional Signs

  • Gambling to escape problems or relieve stress
  • Feeling anxious or depressed when not gambling
  • Becoming irritable when trying to cut down
  • Lying about time or money spent gambling
  • Feeling guilty or ashamed about gambling

Behavioral Signs

  • Spending more time gambling than intended
  • Neglecting work, family, or social responsibilities
  • Unable to stop gambling despite wanting to
  • Chasing losses with bigger bets
  • Gambling with money needed for essentials

If you recognize any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools and Controls

Most licensed UK casinos offer built-in tools to help you stay in control:

Deposit Limits

Set daily, weekly, or monthly deposit limits. These cannot be increased immediately, giving you time to reconsider.

Time Limits

Set session time limits that automatically log you out after a specified period.

Loss Limits

Set maximum loss amounts per session, day, week, or month. Once reached, you cannot continue playing.

Reality Checks

Pop-up reminders showing how long you've been playing and how much you've spent.

Self-Exclusion

Temporarily or permanently ban yourself from a casino. This cannot be easily reversed.

Activity History

Review your gambling activity, including deposits, withdrawals, and time spent playing.

GAMSTOP - National Self-Exclusion Service

GAMSTOP is a free service that allows you to exclude yourself from all UK licensed gambling sites and apps for a period of your choosing.

How GAMSTOP Works:

  • Self-exclude from all UKGC licensed operators at once
  • Choose exclusion periods: 6 months, 1 year, or 5 years
  • Cannot be reversed or reduced once activated
  • Blocks deposits, bonuses, and marketing communications
  • Free service available 24/7 online

Get Help Now

Professional support and resources for problem gambling

GamCare

Free, confidential advice and support

Gamblers Anonymous

Support groups for problem gamblers

Gordon Moody Association

Residential treatment and support

GAMSTOP

National self-exclusion service

  • Website: gamstop.co.uk
  • Exclude from all UK licensed sites
  • Choose 6 months, 1 year, or 5 years
  • Free service available 24/7