Privacy Policy

Last updated: 1st January 2025

At NoStopSpin ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nostopspin.co.uk (the "Service") operated by NoStopSpin Limited.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Contact us via email or contact forms
  • Leave reviews or comments on our website
  • Participate in promotions or surveys

This personal information may include:

  • Name and email address
  • Contact information (if provided)
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on our site
  • Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain Our Service

  • Deliver content and services you request
  • Process and respond to your inquiries
  • Improve our website and user experience
  • Ensure website security and prevent fraud

2.2 Marketing and Communications

  • Send you newsletters and promotional materials (with your consent)
  • Inform you about new casino offers and bonuses
  • Provide customer support
  • Send administrative communications

2.3 Analytics and Improvements

  • Analyze website usage and performance
  • Understand user preferences and behavior
  • Develop new features and services
  • Conduct research and analytics

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., newsletter subscriptions)
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, analytics, and security
  • Legal Obligation: When we need to process your data to comply with legal requirements
  • Contract: When processing is necessary to fulfill our contractual obligations with you

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Email marketing services (e.g., Mailchimp, ConvertKit)
  • Analytics providers (e.g., Google Analytics)
  • Website hosting and security services
  • Customer support platforms

4.2 Affiliate Partners

We may share anonymized and aggregated data with our casino affiliate partners to improve their services and offers. We do not share personal information without your explicit consent.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Legal processes (court orders, subpoenas)
  • Regulatory investigations
  • Protection of our rights, property, or safety
  • Protection of our users or the public

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and database protection
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Staff training on data protection and security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Newsletter subscriptions: Until you unsubscribe or request deletion
  • Contact inquiries: Up to 2 years for customer service purposes
  • Website analytics data: Up to 26 months (Google Analytics default)
  • Cookies: As specified in our Cookie Policy

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access

You can request copies of your personal data

Right to Rectification

You can request correction of inaccurate or incomplete data

Right to Erasure

You can request deletion of your personal data in certain circumstances

Right to Restrict Processing

You can request limitation of how we process your data

Right to Data Portability

You can request transfer of your data to another organization

Right to Object

You can object to processing based on legitimate interests

Rights Related to Automated Decision Making

You can request review of automated processing decisions

To exercise any of these rights, please contact us at privacy@nostopspin.co.uk. We will respond to your request within one month.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NoStopSpin Limited

Data Protection Officer: privacy@nostopspin.co.uk

General Inquiries: info@nostopspin.co.uk

Phone: +44 123 456 7890

Address:
NoStopSpin Limited
123 Casino Street
London, SW1A 1AA
United Kingdom

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113